Internet support

Posted September 23, 2020

DoTS has been working with CenturyLink in regards to the issue of slow internet speeds on Chromebooks and have narrowed it down to newer modems that have built-in security features.  CenturyLink has created an email address specifically to provide customer service for families who may be experiencing slow network speeds on their DPS-issued Chromebooks.  For any families continuing to experience these issues, please have them email chromebook@centurylink.com for continued troubleshooting on their end.